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Help Home > Software > Webshots Mac Desktop


  1. What software is required to operate Webshots Mac Desktop?
  2. I downloaded photos, and I can't find them? Where are they?
  3. When I download images from the Webshots site, in what Album do they get stored?
  4. Every time I download a photo, it resets it as my wallpaper. How do I stop that?
  5. Can I use the Webshots Mac Desktop as a screensaver?
  6. My pictures don't look as sharp as they do on the Webshots website. Is there anything I can do?
  7. How do I upload multiple pictures at the same time to My Photos?
  8. My Webshots Mac Desktop has lost all functionality. Nothing is working correctly. What should I do?
  9. The Webshots Mac Desktop client seems to be really slow, is there anything I can do?
  10. Can I move Webshots pictures between Windows and Mac platforms?


  1. What software is required to operate Webshots Mac Desktop?
    Webshots Mac Desktop requires Mac OS 8.5 or greater (Notice: Not compatible with Mac OS 10.3.4 or higher), QuickTime 3.0 or greater and a web browser [Netscape 4.0 or greater, Internet Explorer 5.0 or greater, or any web browser that uses the Internet Control Panel or Internet Config (such as iCab)]. If any of these pieces of software are not present or are disabled, Webshots Mac Desktop will not function.

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  2. I downloaded photos, and I can't find them? Where are they?
    Sounds like the association between Webshots and your web browser isn't functioning correctly. Open the Special menu and click Enable Browsers. This will reconfigure support for Webshots downloads in your browser.

    If you are using a web browser that we do not support, there is a work around. You can manually set the MIME type in your web browser to the following:

    MIME Type: application/x-webshots
    Suffixes: .wbz

    Be sure to select the Webshots Desktop application as the owner of this MIME type.

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  3. When I download images from the Webshots site, in what Album do they get stored?
    If the Album Creation preference is turned on, then new albums will be created for you automatically. If this preference is turned off, then the images will be downloaded into the album that is highlighted, or into the Incoming album if nothing is currently highlighted.

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  4. Every time I download a photo, it resets it as my wallpaper. How do I stop that?
    Open the Preferences menu and deselect Image Handling. This will disable the automatic setting of downloaded images as your wallpaper.

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  5. Can I use the Webshots Mac Desktop as a screensaver?
    No, there is not a screensaver option in the Webshots Mac Desktop. It can only be used as your desktop wallpaper.
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  6. My pictures don't look as sharp as they do on the Webshots website. Is there anything I can do?
    Open the Preferences menu and select/deselect Image Resampling. This should improve the resolution on images set as wallpaper.

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  7. How do I upload multiple pictures at the same time to My Photos?
    Unfortunately, multiple uploads are only available under Windows at this time. We would like to expand this functionality for all users in the future, regardless of platform.

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  8. My Webshots Mac Desktop has lost all functionality. Nothing is working correctly. What should I do?
    Sounds like the Webshots Preferences file has become corrupt.

    Under os X:
    1. Click Library >> Preferences >> Webshots Preferences directory under your user's profile.
    2. Delete the Webshots Preferences file.
    3. Restart the application.

    Under os 8/9:
    1. Click System Folder >> Preferences >> Webshots Preferences directory.
    2. Delete the Webshots Preferences file.
    3. Restart the application.

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  9. The Webshots Mac Desktop client seems to be really slow, is there anything I can do?
    Select Image Caching from the Preferences menu. This will improve the performance of redrawing thumbnails within the software.

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  10. Can I move Webshots pictures between Windows and Mac platforms?
    You can not move images between Windows and Mac systems. Images are stored in different formats and are not compatible.

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