If you are receiving the error: A problem occurred extracting files to C:\Windows\Temp\WebshotsTemp\, please clear your temporary Internet files.

1. Open your Internet browser.
2. Click on Tools > Internet Options.
3. Click Delete Files

1. Click Tools > Internet Options (Internet options may be under "view")
2. Click the Security Tab
3. Click the Custom Level button
4. Scroll down to the Cookies Section and check the circle next to enable

1. Right click Start and left click Explore.
2. Click Tools >Folder Options.
3. Click File Types.
4. Click New.
5. In the box next to File Extension, type wbz and click OK.
6. Find the new file type, wbz, in the list and highlight it.
7. Click Advanced (is you do not see the advanced button, click on Restore or Change and then Advanced).
8. Click New.
9. Under Action, type OPEN.
10. Click Browse.
11. Go to C: > Program Files > Webshots
12. Highlight the swebexec.exe or launcher.exe file and click Open.
13. Click OK.
14. Uncheck the box next to confirm open after download.
15. Click OK.

1. Open Internet Explorer.
2. Click the Tools menu followed by Internet Options.
3. Under the Programs tab, put a check next to Internet Explorer should check to see whether it is the default.
4. Click OK.
5. Close Internet Explorer and re-open it.
6. When a message pops up asking if you'd like to set Internet Explorer as your default browser, choose OK.